Aegean coordination: use the published contact channel

Confirm where work will take place

Distinguish correspondence, document preparation and any work requested at the client's actual site. The public telephone number does not prove a branch, an auditor's location or a regulator's authority. Obtain written confirmation of responsibilities and any agreed visit before planning around it.

Hypothetical case: assuming a nearby branch

An applicant asks to deliver originals to an assumed local branch. First confirm the published receiving address and whether originals are needed. A scanned scope review and a formal submission may use different channels; do not send sensitive originals to an unverified address.

Make the enquiry actionable

Send the organisation's address, contact person, requested outcome and a list of documents available. Ask who receives the file and who decides the application. Kayra's contact and coordination role must be separated from certification, testing and statutory representation.

Preparation and decision limits

This guide helps frame a preparation or coordination request to Kayra. Confirm the agreed task and responsible specialists first. Certification, laboratory conclusions, customs decisions and statutory filings remain with the competent body or properly authorised professional; this page promises no approval, fixed fee or completion date.

Official sources

• www.iso.org