Before requesting a certification audit, use these seven checks to identify missing information and contradictory records. For each check, record the evidence, the person responsible and any unresolved action. Completing this preparation list does not guarantee a certificate.

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1. Obtain the requirement in writing

Ask who needs the certificate and what they will accept: standard edition, activities, accreditation conditions and delivery date. A purchasing requirement for manufacturing may not be met by a certificate covering sales alone.

As checked on 4 October 2026, ISO lists ISO 9001:2026 as the published edition. Confirm the edition to be audited with the intended issuing body. For an existing 2015 certificate, obtain its status and transition arrangements from its issuer; do not invent a universal deadline.

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2. Match the scope to the actual organisation

Write the correct legal entity and the products, services and activities to be covered. Distinguish production, sales and maintenance. Do not combine a group company’s name with another company’s work or use a broad marketing description as the proposed certification scope.

Compare that proposed scope with a recent contract and the work actually performed. If the organisation outsources a process, identify its responsibilities and controls. The applicant defines accurate facts; the issuing body reviews the application and the scope to be assessed.

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3. Disclose sites and operating conditions

List the addresses actually used, shifts, staffing and processes relevant to the proposed scope. Identify where a completed job was produced, checked or delivered. Include relevant changes since the original enquiry instead of relying on an obsolete site list.

For example, if final inspection moved to another workshop, an office address alone does not describe the activity. Give the issuing body the actual arrangement so it can plan the audit. Do not promise that every multi-site organisation qualifies for sampling.

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4. Follow a real job from order to delivery

Select a completed job and connect the quotation, approved customer requirements, work instruction or order, inspection and delivery record. Check that identifiers, dates and acceptance criteria agree and that staff can locate the records used in practice.

If a delivery record refers to a different revision from the approved requirement, investigate the mismatch and record the actual correction. Do not backdate documents or present unperformed checks as completed. A polished blank template does not demonstrate an operating process.

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5. Check internal findings and management actions

Review the organisation’s internal audit and management-review records. Can each action be linked to its finding, owner, due date and outcome? Look for evidence that a correction addressed the cause and that its effectiveness was considered.

An action marked “closed” with no supporting record remains a preparation gap. Record what is missing and who will resolve it. These are the organisation’s own implementation and review responsibilities; the certification audit assesses them rather than replacing them.

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6. Verify the issuer and decision responsibilities

Confirm the issuing body’s legal name, relevant certification scope and impartiality arrangements. If accredited certification is required, verify the applicable accreditation scope and status with the relevant accreditation body. Publication of a new standard edition does not automatically extend a provider’s accreditation.

ISO develops standards; external certification bodies issue certificates. For an enquiry to Kayra, clarify the actual issuer, verified authority and responsibilities before contracting. The organisation operates its own system; the certification body independently assesses the evidence and makes the certification decision.

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7. Compare quotations and decide what remains open

Ask which audit stages, travel, follow-up work and future surveillance activities the quotation includes or excludes. Compare offers using the same entity, scope, site and personnel information. Ask how changes or repeat visits affect the quotation instead of relying on a fixed promise of price or completion date.

Finish with a practical action list: evidence available, evidence missing, responsible person and next decision. If a key record or agreed scope is unresolved, discuss readiness before scheduling. The seven checks are editorial preparation guidance, not a substitute for the applicable standard or the issuing body’s assessment.

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Official sources and scope of this guide